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GameCalls.Net Terms & Policies

Return and Refund Policies: (Updated January 13, 2008)

Mouth Calls:
Mouth calls can only be returned if they are in unopened heat or pressure sealed packaging within 30 days of purchase date. We cannot accept mouth calls back that are in snapable clamshell packaging since we cannot determine if the mouth calls were used or not. Once used, mouth game call returns cannot be accepted because of health concerns, however we will work with you on replacing defective calls. Please be sure that you are ordering the correct calls when you place your order and have researched it thoroughly. If you have any questions about mouth calls, Click Here.

Electronic / Digital Calls:
We will not issue refunds on Electronic or Digital Game Calls. Electronic or Digital Calls must be repaired or replaced by the manufacturer. Please be sure that you are ordering the correct calls when you place your order and have researched it thoroughly. If you have any questions about electronic or digital calls, Click Here.

Audio CDs, DVDs, Cassettes: Audio CDs, DVDs, Audio or Video Cassettes can only be returned if they are unopened and still in the original shrink wrap within 30 days of purchase date due to the risk of piracy. We will only replace defective CDs, DVDs, and Cassettes. If you are having trouble with the audio from a videotape or DVD, keep in mind that these videos are usually recorded in stereo. If you don't have a stereo television or video player, you may not hear everything. We have observed this problem with the Carlton's Bear Hunting DVD. The voice track is only on one of the 2 channels.

Miscellaneous Products:
Unopened and unused products can be returned within 30 days of purchase date for refund**. We will not refund or replace any items damaged due to intentional misuse or accidental damage by the customer. GameCalls.Net will not refund or replace any items that are damaged by shipping, UPS must be contacted instead. Orders that are shipped from GameCalls.Net include full insurance. We will replace but not refund defective items unless the item is no longer available. We will not issue refunds or replacements until we receive the merchandise in its original and undamaged packaging including all manuals and/or accessories that came with the item as purchaed. Returned items must be accompanied by a note with the order number, customer's name & address, phone number and a brief description on why the item is being returned or the item will be returned to the customer. You will most likely need to call the manufacturer first to get a return authorization number.
If you need contact info for the manufacturer, contact us by E-Mail below.

Shipping Charges:
***SHIPPING CHARGES ARE NOT REFUNDABLE.
**There is a 20% restock charge on returned electronic calls, and a 15% restock charge for all other items (this does not include defective items). Bounced checks will be charged a 25% fee.

Order Cancellations:
Orders with GameCalls.Net can be cancelled, but shipping charges will NOT be refunded if an order is cancelled after it is shipped out. Almost all orders are shipped out within 1 to 2 business days.

Disclaimer: (Updated January 22, 2004)
GameCalls.Net and the manufacturers of any products sold in our online store will not be responsible for any accident or death caused by the use of any of these products purchased from our online store. We strongly recommend whether you are a new hunter or a veteran hunter, or simply an outdoor enthusiast that you read and understand all the safety rules on our website and any safety rules available from your state fish or wildlife agency before purchasing products from us from our online store. We are retailers of outdoor related products with the intent of providing customers with high quality products at low prices. We assume the purchasers of these products understand there is a danger when confronting wild animals in their habitat, when climbing high places such as a tree stand to hunt wild animals there is the risk of falling. You should NEVER use a tree stand without some kind of safety harness so you can't slip and fall. When shooting firearms, there is the danger of shooting someone or yourself. Use extreme caution handling firearms, loaded or unloaded. Never hunt or venture outdoors while under the influence of drugs or alcohol. Never shoot unless you know what you are shooting at! When going into water, there is the danger of drowning or rapidly losing body heat. When going outdoors, there is the danger of being injured or killed from weather related incidents. When walking into the woods, there is the danger of other hunters shooting you. You should always wear hunters orange when walking through the woods. GameCalls.Net assumes all of the products it sells to be safe if used properly, but it is not guaranteed. All this is pure common sense, but you MUST be careful to avoid injury outdoors. GameCalls.Net will not be responsible if any of its products are not legal in your area. You must check with your local state fish or wildlife agency and know what is legal and what is not legal in your area. GameCalls.Net will not be responsible for any inaccuracies in articles it publishes or displays on the web site. It is assumed the articles are true, but not proven.

-GameCalls.Net Pro-Staff


Selling Your Products on GameCalls.Net:
If you need to contact us about selling items on GameCalls.Net, please send an E-Mail by Clicking Here. We are interested in new, innovative products. Keep in mind there are thousands of game call manufacturers out there, so it may be difficult to sell your product unless it is cutting edge or can be proven to perform better than what is already available.


Contact Info:
E-Mail: Click Here (We prefer to be contacted by E-Mail and answer E-Mails promptly)

**Please note that we are an Internet Only business as we have been for 8 years and cannot accept phone orders at this time. If you need to contact us, Click Here for our E-Mail form. **Note: Please do not use Yahoo to contact us with, they are blocking our E-Mails. Be sure to check your spam filters for our reply. We answer E-Mails promptly. If your E-Mail hasn't been answered within 2 to 3 hours please resend it. **Note: We do not refund shipping unless the problem was caused by our error. UPS picks up at 9:00 AM Central Time, so if you place an order for something like 2nd Day Air, it may not be shipped until the following business day (Monday - Friday). It is rare, but UPS and other shipping services sometimes make errors causing delays in orders. Also, weather and other conditions can cause delays. We cannot be held responsible for errors caused by delivery services, or delays caused by weather or other natural or manmade occurrences.